Using KPIs and SLAs to Optimize Offshore/Global Delivery Models Across CROs and Service Providers
Using KPIs and SLAs to Optimize Offshore/Global Delivery Models Across CROs and Service Providers Using KPIs and SLAs to Optimize Offshore/Global Delivery Models Across CROs and Service Providers The increasing complexity of clinical trials necessitates the utilization of Offshore/Global Delivery Models (OGDM) among Clinical Research Organizations (CROs). Professionals in clinical operations, regulatory affairs, and medical…